Monday, January 26, 2009

Handling Negative Blog Comments

I think this is an issue we are getting from clients more and more often as they venture into the social media world. Mack Collier gives some great, and very practical tips on how to respond to negative blog comments on the MarketingProfs Web site.


  1. Great article. Would be awesome to share not only this with clients, but also tips for how to track what is being said about you in the blogosphere.

    Chuck, do you think Radian6 might consider co-authoring some sort of article?

  2. that's an interesting idea. what would the topic be? How to track and then respond to negative blog commentary?