Best Buy

Lots of great social media best practices coming from Best Buy. Here is just another example of that from the blog of Lee Odden

Barry Judge/Best Buy

One of the best users of social media techniques is Best Buy. Barry Judge, the company's Chief Marketing Officer, is a relatively active user of Twitter and has his own blog. I'd encourage you to check out both, but specifically his Twitter profile as he often handles consumer complaints through that forum.

http://barryjudge.com/

http://twitter.com/BestBuyCMO